Refund and Returns Policy

At GKTBooks.com, we strive to ensure a smooth and transparent purchasing experience for all our customers. Please read our Refund & Returns Policy carefully before placing an order.

Order Cancellation & Refund Policy

• Customers may request a cancellation within 1 hour of placing the order.
• If the cancellation request is received within this 1-hour window, the order will be cancelled and the full amount will be refunded.
• Refunds will be processed to the original payment method within a reasonable processing time (depending on the payment gateway/bank timelines).

To request cancellation, please email us immediately at: [email protected]
(Include your Order ID and registered details.)

No Refund After Dispatch

• Once the order has been dispatched, it cannot be cancelled.
• No refund shall be made after dispatch under any circumstances.

Customers are requested to carefully review their order details (products, quantities, shipping address, etc.) before confirming the purchase.

Returns Policy

• As our products consist of printed study materials, returns are not accepted once the order is dispatched.
• We do not accept returns for reasons such as change of mind, incorrect selection by customer, or delayed delivery caused by courier partners.

Damaged or Incorrect Product (If Applicable)

In case you receive a damaged or incorrect product, please contact us within 48 hours of delivery at: [email protected]

You must include:

• Order ID
• Clear photographs of the product
• Description of the issue

We will review the request and provide appropriate assistance at our discretion.

Contact Us

For any queries regarding cancellations, refunds, or returns, please contact:

Email: [email protected]